- How many charcoal briquettes, lump charcoal or cooking wood do I need to use on my grill?
- Why does my charcoal grill over heat?
- What is the average burn time for my charcoal grill?
- Can I reuse the charcoal?
- How hot will my charcoal grill get?
- How do I clean my charcoal grill?
For further assistance, please call our Customer Care Center at 1.800.762.1142.
How
many charcoal briquettes, lump charcoal or cooking wood do I need to use on
my grill?
Refer to instructions on the fuel package.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
Why
does my charcoal grill over heat?
You can adjust the air intake by adjusting the air vent /damper shutters. When
in the open position more oxygen is allowed through and the flame will be hotter.
Closing them reduces the oxygen there by reducing the heat
For further assistance, please call our Customer Care Center at 1.800.762.1142.
What
is the average burn time for my charcoal grill?
There is no exact answer.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
Can
I reuse the charcoal?
NO. We do not recommend reusing charcoal at all.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
How
hot will my charcoal grill get?
Unfortunately we cannot provide an exact answer to this question. It
depends on the amount of charcoal in the grill and the position of the air dampers/vents.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
How do I clean my charcoal grill?
Caution
1. All cleaning and maintenance should be done when grill is cool.
2. DO NOT clean any grill part in a self cleaning oven. The extreme heat will
damage the finish.
Notices
- Abrasive cleaners will damage this product.
- Never use oven cleaner.
- Do not clean any grill part in a self cleaning oven. The extreme heat will damage the finish.
Cleaning Surfaces
- Wipe surfaces clean with mild dishwashing detergent or baking soda.
- For stubborn surfaces use a citrus based degreaser and a nylon scrubbing brush.
- Rinse clean with water.
For further assistance, please call our Customer Care Center at 1.800.762.1142.
