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At Blue Rhino®, we take your privacy seriously. From time to time, the Blue Rhino website may gather information from our website visitors, so please read this important statement to learn how we collect, protect, use, and share this information.
Collection of Personally Identifiable Information
Generally, no personally identifiable information (your name or mailing address) is collected any time you visit the Blue Rhino website, nor is it required for you to visit our website.
Occasionally, Blue Rhino may offer website programs such as contests, sweepstakes, promotions, surveys, or online services. To participate, you must have a valid email and mailing address, and you may be required to provide personal information (including email address, mailing address, demographic information, and other data).
There are portions of this website where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request. The information collected from you may include your name, address, telephone number or email address. Your decision to provide such information and participate in such programs will be entirely voluntary. Blue Rhino is the sole owner of information collected through these programs and this website. If you decide to voluntarily provide Blue Rhino with personal information in relation to one of our website programs, we will store such information in protected databases on secured servers with restricted access.
When personal information is collected from you, such as your name and email address, we let you know at the time of collection how we will use the personal information. In addition to our website programs, we usually use the information you provide to respond to your inquiry or process a request for information you may submit. Blue Rhino will not share or sell the personal information you've provided to us with anyone for their marketing use. We may share the personal information you provide with third parties contracted to provide services for us. Your information will only be used by these third parties (or their subcontractors) to perform that assigned function.
With your permission, we may use your contact information to send you information about Blue Rhino and related products and services. You may always opt-out of these mailings.
This website is not intended for persons under 13 years of age. Blue Rhino does not knowingly collect or intend to collect personal information from children through our website in any circumstance. Please do not allow children to provide such information or participate in any of our website programs. If you become aware that this has occurred, please contact us at the address below to request the deletion of that information.
Blue Rhino may partner with retailers, manufacturers, or other companies at various times to provide expanded services to our website guests. As part of such a relationship, Blue Rhino may share with these companies the use of certain website functions and/or information.
You can always choose not to receive future communications from Blue Rhino. Our site allows users to opt-out of receiving such communications when we request personal information from you, or through other means as identified. To ensure immediate removal from any of our electronic mailing lists, follow the specific instructions outlined within the communications you receive from us. However, if you are unable to complete the process described in the communications, please send a copy of the undesired email to the address below and state that you wish to be removed from the mailing list.
Blue Rhino's website may contain links to other sites. Although we strive to ensure that these sites meet our high standards, Blue Rhino is not responsible for the privacy practices or the content of other websites.
If Blue Rhino sells or transfers part or all of its business assets, consumer information may be one of the business assets transferred as part of the transaction.
Blue Rhino may disclose user information in special cases when there is a good faith belief that this information is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our websites, the sites themselves, or the public.
The Blue Rhino website may provide chat rooms, forums, message boards, and/or news groups to its users at various times. Please remember that, unless otherwise stated, any information you disclose in these areas becomes public information. Exercise caution.
You may review any personal information you provide to us, and you may update, modify or remove this information at any time. Simply mail a detailed request to the address below.
Blue Rhino may use a browser feature known as a "cookie," which are small files sent from our website to your computer. Cookies save non-personal information that enhances your use of our site. This feature can be disabled or flagged by your browser. Please refer to the help feature in your browser software for more information. Note - disabling cookies may negatively affect the performance of the Blue Rhino's website.
To administer our website, certain non-personal information may be recorded by the standard operation of our Internet servers, such as the type of browser being used, its operating system, and your IP address. It may not be readily apparent that this information is being collected. This type of information may occasionally be provided to third parties to demonstrate interest in our site and to help us administer the website.
Blue Rhino also tracks certain navigational information about where you go on our website. This information helps us to determine the most popular and least popular areas of our website so we can provide you with the best website possible. This information is only gathered collectively and is not associated with a specific individual, and it may not be readily apparent that this information is being collected. This type of information may occasionally be provided to third parties to demonstrate interest in our site and to help us administer the website.
Privacy Statement Revisions
This site is provided by Blue Rhino and may be used for informational purposes only. By using this site or downloading materials from this site, you agree to abide by the terms and conditions set forth in this agreement. If you do not agree to abide by these terms and conditions, do not use this site or download materials from this site.
Subject to your continued compliance with the terms and conditions set forth in this agreement, Blue Rhino grants you a non-exclusive, non-transferable, limited right to access, use, and display this site and the information, images, and text ("materials") thereon. You agree not to interrupt or attempt to interrupt the operation of the site in any way.
Blue Rhino authorizes you to view and download the materials at this site only for your personal, non-commercial use. This authorization is not a transfer of title in the materials and copies of the materials and is subject to the following restrictions:
You must retain, on all copies of the materials downloaded, all copyright and other proprietary notices contained in the materials;
You may not modify the materials in any way or reproduce or publicly display, perform, distribute, or otherwise use them for any public or commercial purpose;
You must not transfer the materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions of use.
This site, including all materials, is protected by worldwide copyright laws and treaty provisions, whether or not a copyright notice is present on the materials. You agree to comply with all copyright laws worldwide in your use of this site and to prevent any unauthorized copying of the materials. Except as expressly provided herein, Blue Rhino does not grant any express or implied right to you under any patents, trademarks, or copyrights.
All trademarks displayed on this site are subject to the U.S. trademark rights of Ferrellgas L.P. and/or Blue Rhino and their affiliates. These trademarks include, but are not limited to, product brand names - Blue Rhino® and Ferrellgas®, names - It's Not Just Propane.®, It's Not Just Propane. It's Blue Rhino®, A Better Way®, Drop, Swap, and Go.® and logos. All other brand names, model names, logos and emblems are trademarks of there respective companies and used under license. The unauthorized use of any trademark displayed on this site is strictly prohibited.
5650 University Parkway, Suite 400
Winston-Salem, NC 27105 USA
Policy Updated January 23, 2019
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